Privacy Policy

Last updated: 4 September 2026

MDinga Ltd, trading as Standard-Wise, is the data controller responsible for personal information collected through this website and through our business communications.

Company number: 09332393
Registered office: 53 Wentworth Drive, Bishop’s Stortford, Hertfordshire, CM23 2PD, United Kingdom
Email: office@standard-wise.co.uk

What information we collect

We may collect and process the following personal data:

– Name and surname
– Business or personal email address
– Telephone number
– Job title, where relevant
– Company or organisation name
– Information provided through our contact form, emails, telephone calls, WhatsApp or other conversations relevant to delivering our services
– Basic technical information generated through normal website use, such as IP address, browser and device information

Why we collect it

We collect personal data for the following purposes:

– To respond to enquiries and provide information about our services
– To provide consultancy, internal audit, gap analysis, training, management system implementation or ongoing support
– To prepare quotations, proposals and contracts
– To fulfil contractual obligations to you or your organisation
– To manage client relationships and communicate about services you have requested
– To meet legal, accounting, regulatory or professional obligations
– To operate and protect our website and business systems

We rely on the following lawful bases under UK GDPR:

– Contract – where processing is necessary to take steps at your request or to perform a contract
– Legitimate interests – where we have a clear business reason to process information and this does not override your rights
– Legal obligation – where we are required to keep or disclose information by law
– Consent – where consent is specifically requested, including for certain optional communications or non-essential cookies

Sharing your information

We only share personal data where it is necessary to provide the services you have requested, operate our business, or meet a legal obligation.

This may include:

– Website hosting, email and IT service providers
– Professional advisers such as accountants, insurers or legal advisers
– Certification bodies, training providers or other delivery partners where you have asked us to coordinate with them or where this is necessary to deliver an agreed service
– Regulators, public authorities or law enforcement where disclosure is legally required

Where information is shared with a certification body, training provider or other delivery partner, we share only the information reasonably required for that purpose. We do not sell personal information to third parties.

How we store and retain your data

Your information is held on systems and services used to operate Standard-Wise and access is limited to authorised persons. We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

General enquiries that do not become client engagements will normally be retained for up to 24 months after the last meaningful contact. Where an enquiry becomes a client relationship, relevant contractual, financial and business records may be retained for up to six years after the relationship ends, or longer where required by law or necessary for legal claims.

Our Contact Form 7 submissions are sent to us by email and are not stored in the WordPress website database.

Website, cookies and third-party services

Our website may use cookies and similar technologies that are necessary for the website to function. Where analytics, performance or other non-essential technologies are used, these should be managed through the website’s cookie consent controls.

If you contact us through WhatsApp or use another third-party service, that provider may also process information in accordance with its own privacy terms.

Your rights

Under UK GDPR, depending on the circumstances, you may have the right to:

– Access your personal data
– Request correction of inaccurate or incomplete information
– Request deletion of your information
– Request restriction of processing
– Object to certain processing
– Request data portability where applicable
– Withdraw consent where processing is based on consent

To exercise any of these rights, contact office@standard-wise.co.uk. We may need to verify your identity before completing a request.

Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or business practices. The latest version will be published on this page.